iAugment Virtual Try On Privacy Policy
Last Updated: 5 February 2025
1.Introduction
iAugment Virtual Try-On (“iAugment,”, “FutureSoft India”, “we,” “our,” or “us”) is committed to protecting the privacy of the following individuals:
- iAugment Clients (businesses that integrate iAugment Virtual Try-On into their websites or apps)
- End Users (individuals who use the virtual try-on feature on our clients' platforms)
- Prospective Clients (users who visit the FutureSoft website or the iAugment Virtual Try-On pages to learn about the solution)
This Privacy Policy describes how we collect, use, store, and protect personal data when you use iAugment Virtual Try-On via our Client websites (“Platform”) or access information about iAugment Virtual Try-On on the FutureSoft website (https://futuresoftindia.com)
By accessing and using iAugment Virtual Try-On, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
2.Who This Policy Covers
2.1 iAugment Clients
iAugment Clients are businesses that integrate iAugment Virtual Try-On into their websites or apps to provide virtual try-on capabilities for their end users.
Data We Collect from iAugment Clients:
- Client Business Information: Company name, business address.
- Client Employee Information: Name, email address, and contact details of employees interacting with us.
- Payment Processing: We do not collect or store financial details (e.g., credit card details). Payments are processed by third-party financial intermediaries acting on our behalf.
2.2 iAugment Clients' End Users
End Users are individuals who access iAugment Virtual Try-On via our clients' websites or apps to visualize how jewelry or watches look on them.
Data We Collect from End Users:
- Device & Usage Data: IP address, device type, browser version, and user interactions with the try-on feature.
- Cookies & Tracking Technologies: Used for performance analysis and fraud prevention.
- User Photos (Optional): If an end user consents, they can click and share an image for virtual try-on. The image is used to display how the product looks on them and to improve their website browsing experience.
2.3 Prospective Clients
Prospective Clients are users who visit the FutureSoft website or the iAugment Virtual Try-On pages to learn about the solution.
Data We Collect from Prospective Clients:
- Website Visit Data: Information about how users interact with our website, including IP address, browser type, and pages visited.
- Cookies & Tracking Technologies: The cookie policy applies to prospective clients.
- Contact Form & Email Data: If a user contacts us via email or through the “Contact Us” section on our website, we may collect their name, email, phone number, and any other personal information they provide.
3. How We Use Your Data
We collect and process personal data to provide, improve, and secure our virtual try-on services. For
end users, personal data is used to facilitate the try-on experience by processing uploaded images, allowing real-time product visualization, and enhancing website navigation. For
clients, we process data to manage business relationships, provide technical support, and facilitate service integrations.
For
prospective clients, data is collected to respond to inquiries, provide relevant information about our services, and analyze website interactions. Additionally, anonymized data may be used for internal research and product enhancements.
We do not process financial details, as payments are handled by third-party payment processors.
4. Image & Data Storage and Retention
We follow strict data storage and retention policies to ensure the security and confidentiality of collected data.
4.1 Image Storage
- Storage Duration: User-uploaded images are stored for 30 days and automatically deleted thereafter.
- Storage Location: All image data is securely stored on Microsoft Azure servers.
- Security Measures: We employ encryption, multi-factor authentication, and access controls to prevent unauthorized access.
4.2 Other Data Storage
- Client business and employee details are stored securely in encrypted databases.
- Usage data is stored in log files and analytics tools for security and product improvement.
- Contact forms and email data are stored securely to ensure proper communication.
- All data is backed up periodically and protected with firewalls, secure access controls, and regular security audits.
- Data may be retained for a longer period if required to comply with legal obligations or resolve disputes.
5. User Consent & Control
5.1 For End Users
- Opt-in Required: Users must provide explicit consent before sharing images for virtual try-on.
- Withdrawal of Consent: Users can request deletion of their stored images at any time by contacting vtosupport@futuresoftindia.com.
- Users may request access to or correction of their stored data.
5.2 For Clients and Prospective Clients
- Account Control: Clients may update or request deletion of their business data upon request.
- Contact & Inquiry Data: Prospective clients may request deletion of their contact information provided through our website.
6. Data Sharing & Third Parties
We do not sell, trade, or rent personal data. However, we may share limited data with third parties under specific conditions:
- Cloud Storage Providers (India-based): To securely store and process image data.
- Security & Fraud Prevention Vendors: To protect against unauthorized access and fraudulent activities.
- Payment Processors: To facilitate transactions between iAugment and clients.
- Legal Authorities: When required by law to comply with legal obligations, fraud investigations, or data protection requirements.
If data transfers outside India are required, we ensure that adequate legal safeguards are in place to protect user data.
7. Cookies & Tracking Technologies
We use cookies and tracking technologies to enhance user experience, improve security, and analyze usage trends. This applies to
end users, prospective clients, and visitors to our website.
7.1 Types of Cookies We Use
- Necessary / Essential Cookies (Session Cookies): Required for website functionality and authentication.
- Analytics & Performance Cookies (Persistent Cookies): Help us understand how users interact with our services.
- Security & Fraud Prevention Cookies: Detect and prevent unauthorized access.
7.2 Tracking Technologies
- Web Beacons & Tags: Small digital files embedded on our platform to analyze engagement.
- IP Address Logging: Tracks device activity to improve performance and prevent fraud.
7.3 Managing Cookies
Users can manage or disable cookies via their
browser settings. However, disabling cookies may impact functionality.
8. Updates to This Policy
We may update this Privacy Policy periodically. Updates will apply
immediately upon posting, unless specified otherwise. Changes will be posted on this page, and significant updates will be communicated via email (for clients).
9. Contact & Data Protection Officer
For privacy-related inquiries, requests, or complaints, contact:
FutureSoft India Pvt. Ltd.
B-131, Sector 2 Noida
Email:
vtosupport@futuresoftindia.com