View and manage all your Customer emails, SMS, WhatsApp & voice conversations in a single window.
Effective for customer sales, support processes involving multiple agents/associates & large teams.
End to end Customer communications/ticket Management.
Smart queuing rules & algorithms,
Intelligent Auto Markers on messages received/ sent.
vConnect CRM automates various activities like “Ticket/ Case creation”, Auto assignment to agents.
Productivity Dashboards & Reports.