COMMERCE PERFORMANCE AND MODERNISATION
COMMERCE PERFORMANCE AND MODERNISATION

Commerce Audits

commerce-audit

Commerce Health & Conversion Audit is a focused 5–7 day assessment designed exclusively for existing ecommerce businesses. We identify what's slowing growth, impacting conversions, and creating operational inefficiencies, then provide a clear roadmap for improvement.

  • Magento Open Source
  • WooCommerce
  • Shopify

Is Your Ecommerce Store Losing Revenue Without You Knowing It?

Your ecommerce platform may be generating traffic, processing orders, and running campaigns—but hidden technical issues, conversion bottlenecks, and growth limitations could be holding back performance.

Platform Health Assessment Conversion & UX Analysis Growth & Channel Readiness Review Prioritized Recommendations & Roadmap

Download Sample Audit Report
What we do

Our Commerce Audit Services

Platform Health & Architecture Review

Ensure your ecommerce platform is technically equipped to support growth. Our specialists evaluate platform stability, performance, scalability, security, integrations, and frontend architecture to identify risks that may impact customer experience or future expansion.

What we assess:

  • Platform version and upgrade readiness
  • Hosting and infrastructure health
  • Site speed and Core Web Vitals
  • Theme and frontend architecture
  • Extensions, apps, and plugin compatibility
  • Security and platform stability
  • Platform-specific best practices and modernization opportunities
  • Shopify
  • Magento Open Source
  • WooCommerce

Channel & Growth Readiness Assessment

Identify opportunities to expand your digital commerce footprint. We evaluate whether your current setup is ready for new growth channels including marketplaces, social commerce, B2B commerce, ONDC, and headless commerce initiatives.

What we assess:

  • Existing sales channels and marketplace presence
  • ONDC suitability and onboarding readiness
  • Headless commerce viability
  • Marketplace optimization opportunities
  • B2B commerce readiness
  • Scalability limitations and growth blockers
  • Shopify
  • Magento Open Source
  • WooCommerce

Conversion & User Experience Audit

Find the friction points preventing visitors from becoming customers. We analyze customer journeys, shopping behavior, checkout processes, and user experience patterns to uncover opportunities that improve conversion rates and customer satisfaction.

What we assess:

  • Conversion funnel performance
  • Customer drop-off points
  • Mobile vs desktop experience
  • Product page effectiveness
  • Cart and checkout friction
  • Search and merchandising experience
  • Site speed impact on conversion
  • Heatmap and session recording insights
  • Shopify
  • Magento Open Source
  • WooCommerce

Our Packages

Standard Audit
Extended Audit
5-Day Assessment
Platform Health Review
Channel & Growth Readiness Assessment
Conversion & UX Audit
Executive Summary Report
Prioritized Recommendations

BEST FOR:

Growing ecommerce brands seeking quick visibility into performance gaps.

7-Day Deep Dive
Headless Commerce Assessment
B2B Commerce Readiness
Analytics Validation & Cleanup Review
Advanced Growth Recommendations

BEST FOR:

Enterprise brands, multi-channel retailers, and businesses planning future commerce transformation.

LET’S BUILD BETTER

Ready to Discover What's Holding Back Growth? 

Get an independent assessment of your ecommerce platform, customer experience, and growth readiness. Speak with our commerce specialists to understand how the Commerce Health & Conversion Audit can uncover hidden revenue leaks and prioritize the improvements that matter most.

What Platforms We Work On

Our audit framework is tailored for modern ecommerce ecosystems.

Shopify
Magento Open Source
WooCommerce
Store architecture review
Online Store 2.0 readiness
App ecosystem assessment
Checkout extensibility evaluation
Version and patch assessment
Performance optimization review
Hyvä vs Luma suitability analysis
Extension compatibility review
WordPress stability assessment
Plugin conflict analysis
Performance review
Security and maintenance evaluation

We build Shopify stores for businesses across multiple industries.

Industries We Serve

Fashion & Apparel

Fashion & Apparel

We create high-converting storefronts that keep pace with changing trends and customer expectations.

Beauty & Cosmetics

Beauty & Cosmetics

We build personalized shopping experiences that drive discovery, engagement, and loyalty.

Electronics

Electronics

We deliver scalable commerce experiences that simplify complex product purchases.

furniture-home-decor

Furniture & Home Decor

We create immersive storefronts that help customers visualize and buy with confidence.

healthcare-wellness

Healthcare & Wellness

We build trusted, seamless commerce experiences for health and wellness brands.

healthcare-wellness

Luxury Retail

We craft premium digital experiences that reflect your brand's exclusivity.

food-grocery

B2B Commerce

We streamline complex purchasing with scalable, self-service B2B commerce experiences.

Automotive

Automotive

We build intuitive commerce solutions for vehicles, parts, and accessories.

Consumer Goods

Consumer Goods

Create high-performing storefronts that drive repeat purchases and long-term customer loyalty.

d2c-industry.jpg

D2C Commerce

We build conversion-focused commerce experiences that help brands grow faster and strengthen customer relationships.

Manufacturing

Manufacturing

We build efficient digital commerce solutions that simplify complex product catalogs and streamline B2B purchasing.

Why Businesses Choose Us for Commerce Audits?

why-brand-choose-image

Commerce-Focused Expertise

We specialize in ecommerce platforms and digital commerce transformation—not generic website audits.

Business + Technical Perspective

Our recommendations balance customer experience, business outcomes, and technical feasibility.

Actionable Insights

No lengthy reports filled with theory. Every finding includes clear next steps and implementation priorities.

Platform-Agnostic Recommendations

We recommend what delivers the best ROI, whether that's optimization, modernization, or platform migration.

Fast Turnaround

Receive meaningful insights and a prioritized action plan in as little as 5–7 business days.

Growth-Oriented Approach

Every recommendation is evaluated through the lens of conversion improvement, operational efficiency, and revenue growth.

FAQs

Find quick answers to the most common questions about our services, process, and solutions.

FAQ
What is included in a commerce health audit?

The audit reviews site performance, user experience, checkout flow, SEO health, and conversion bottlenecks across your store. We also examine mobile responsiveness and technical stability, giving you a comprehensive view of where your store is performing well and where issues may be quietly affecting sales and customer satisfaction. This gives you greater confidence and control over the outcome of the overall project.

How long does an audit take?

Most audits are completed within one to two weeks, depending on the size and complexity of your store. Larger stores with multiple integrations or custom features may take slightly longer, as we ensure every relevant area is reviewed thoroughly before compiling the final report and recommendations. This helps ensure a smoother, more reliable experience for both your team and your customers.

Will I get an actionable report after the audit?

Yes, you receive a detailed report outlining identified issues along with prioritized, practical recommendations. Rather than just listing problems, we explain their likely business impact and suggest a clear order in which to address them, so your team can act on the findings immediately and effectively. We keep you informed at every step so there are no surprises along the way.

Do you cover conversion rate optimization in the audit?

Yes, identifying conversion drop-off points, such as complicated checkout steps or unclear product information, is a core part of the audit. We highlight specific friction points in the customer journey and recommend targeted fixes that are likely to improve conversion without requiring a complete website redesign. This approach helps avoid costly rework later and keeps the overall project on schedule.

Can the audit findings be implemented by our own internal team?

Yes, the audit report is written to be clear and actionable enough for an internal team to implement, though we're also available to carry out the recommended fixes ourselves through a Store Enhancement Sprint or Managed Support Retainer if you'd prefer hands-on execution. Our goal throughout is to make this process as seamless as possible for your business.

Get Connected to FutureSoft

Stay Connected to Global Success