Microsoft Dynamics CRM

Futuresoft India Pvt Ltd, a Software consulting, Outsourcing and technology services company founded in 1988; we are specialized in industry-specific solutions, strategic outsourcing and integration services.
Microsoft Dynamics CRM

For the past 25 years we have been offering best of breed homebred and third party solutions, backed by impeccable product knowledge and support skills to maximize returns from the client's investments.

With over 5 years of experience as a Microsoft CRM solution provider, FutureSoft has a history of successful relationships with customers through diligent professional services, technical support, training and on - going consultation. Our Microsoft CRM experts have extensive hands on experience in live customer environments, which equips them to provide quick turnaround to users. Our experts have done a lot of customization and integration of Microsoft CRM with the third party software, have developed dashboards, etc. and have mastered the concept of XRM.

FutureSoft Capabilities

FutureSoft offers two models of Microsoft CRM implementation:-

  • On-Premise
  • Online
On-premise Implementation

This is the conventional model of implementation where Microsoft Dynamics CRM Server license and CALs and the hardware required is bought and managed on site by the customer. FutureSoft has done a number of on premise implementation of Microsoft CRM for clients across different industries.

Our experienced consultants would help you get a quick start and fast implementation. The solution would be customized to your specific requirements and would be integrated to your other enterprise systems.

Online Implementation

Microsoft Dynamics CRM Online is an online solution which comes with 99.9% SLA and is completely owned and managed Microsoft. The data and infrastructure of any customer is maintained and managed by Microsoft using its secure data center and the clients need to pay a monthly subscription fee for each user to get access to the Microsoft Dynamics CRM Online service.

Futuresoft has excellent experience in migration of your CRM to CRM online.

Microsoft CRM Training Services
  • Standard Online & On-Premises CRM Training on Application Design Workshop, Customization, Database, Process, Mail Routers and Advanced features
  • Customized Refresher training on specific areas
  • Supervisors training on best practices
  • Basic troubleshooting training to IT Helpdesk
Customization/Development Services
  • Microsoft Dynamics CRM Customization, Custom workflows, CRM Plug-in development, CRM Development Utilities.
  • Third-Party Plug-in integration in Microsoft Dynamics CRM.
  • Enhancing Dashboards and Role centers.
  • Integration of Microsoft Dynamics CRM with various ERPs.
  • Report Development.
Administrative Service
  • MS CRM Installation and Role-based security definitions
  • Microsoft Dynamics CRM Implementation, Configuration and upgrades
  • Microsoft Dynamics CRM maintenance
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