FutureSoft India Pvt Ltd uses certain sub-processors to assist it in providing to its customers the Services as described in the Data Protection Addendum available at www.futuresoftindia.com/legal/dpa.html or other superseding written agreement between you and FutureSoft (the “Customer Agreement”). Defined terms used herein shall have the same meaning as defined in the Customer Agreement.
A sub-processor is a third party data processor engaged by FutureSoft who has or potentially will have access to or process Customer Information (which may contain Personal Data). FutureSoft engages sub-processors to perform various functions as explained in the table below.
| Company Name | Type of service | Location |
|---|---|---|
| Microsoft | Azure AI Document Intelligence | US |
| Microsoft | Azure, Cloud Service Provider | US |
| Microsoft | Dynamics 365, Sales (CRM) Software | US |
| Microsoft | Clarity, Heatmaps & Session Recordings | US |
| Google Analytics | Analytics Service | US |
| CookieYes Limited | Cookie Consent Solution | UK |
| Hotjar Ltd. | Behavior Analytics Tools | UK |
